Restaurant Experience concept development & launch strategy
Guest journey mapping & touchpoint evaluation
Menu, beverage, and bar program consultation
Creative direction for experiential campaigns
Content strategy for hospitality & lifestyle brands
Once a suffragette hall, now a vintage cocktail lounge in the Woodlark Hotel, Abigail Hall carries its history with style. There, I reimagined the royal high tea into something bold and fresh: tea-focused cocktails, CBD-infused brews, playful finger foods, and an all-women playlist that honored the room’s suffragette roots.
It was high tea with a wink, spirited, soulful, and anything but traditional.
Restaurant Experience concept development & launch strategy
Guest journey mapping & touchpoint evaluation
Menu, beverage, and bar program consultation
Creative direction for experiential campaigns
Content strategy for hospitality & lifestyle brands
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
Dear Heather Wallberg is about designing experiences that make people feel welcome. Informed by hospitality and real-world practice, the work is shaped by what guests experience from the first hello to the last goodbye.