Content strategy for hospitality & lifestyle brands
Take Two was conceived as the “same-same-but-different” companion to our sister restaurant, Gabbiano’s. What began as a waiting room evolved into a destination in its own right, a bar built to stand on its own story. Inspired by spaghetti western grit with a cheeky Italian twist, helped concept and build Take Two from the ground up, shaping everything from brand identity and guest journey to the systems and rhythms that made the experience work night after night.
The brand manifesto captured the spirit: 75 percent bar, 25 percent ’60s and ’70s film, 40 percent Italian food, 5 percent western, 5 percent second chances. From the playful, cinematic décor to the now-infamous grimy martini, every detail was designed to feel intentional but never precious.
The goal was simple: create a place that felt welcoming, a little rough around the edges, and full of character, the kind of bar people didn’t just wait in, but returned to again and again.
Take Two quickly became a neighborhood hangout with a cult following, a place where great drinks, good food, and a strong point of view came together without taking themselves too seriously. It wasn’t just an extension of another concept, it became part of the larger story, proof that when brand, service, and atmosphere align, even a supporting character can steal the scene.
Hospitality-driven concept development and launch leadership
Brand identity, positioning, and narrative direction
Guest journey design and experiential touchpoints
Restaurant operations, service systems, and team training
Community engagement and cultural storytelling
Creative direction and content strategy
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
the sun never sets on cool
Dear Heather Wallberg is about designing experiences that make people feel welcome. Informed by hospitality and real-world practice, the work is shaped by what guests experience from the first hello to the last goodbye.